Customer Relationship Management (CRM)

The Customer Relationship Management system is designed to help build relationships with your customers and develop customer loyalty.

Collect visitor feedback through contact forms and surveys. Insert existing pre-built forms directly into your site or create custom forms using the form builder.

View real-time reports that  include compiled response data,  charts and viewer comments.

Respond to visitor feedback and questions using a response manager that tracks individual comments and response history. Contact history and information can be integrated with other CRM systems like Salesforce.com or in-house CRM systems.

Send and track personalized emails using email layout templates and a content library. Emails can be sent using the core eMT email component or sent through an Email Service Provider like ExactTarget.

	Collect visitor feedback through contact forms and surveys. Insert existing pre-built forms directly into your site or create custom forms using the form builder.
View real-time reports that include compiled response data, charts and viewer comments.

Respond to visitor feedback and questions using a response manager that tracks individual comments and response history. Contact history and information can be integrated with other CRM systems like Salesforce.com or in-house CRM systems.

Send and track personalized emails using email layout templates and a content library. Emails can be sent using the core eMT email component or sent through an Email Service Provider like ExactTarget.